Hotline Volunteer Advocates sign-up for one-week shifts. Volunteers answer calls from 5:00 p.m. until 8:00 a.m., Monday thru Thursday and from Friday at 5:00 pm until Monday at 8:00 am. Hotline Volunteer Advocates must be 18 years of age and be able to pass a background check and go through the 40 hour SAPT training (provided by MRCCAC).